Start Working With Us

 At Big Brothers Big Sisters of Central Indiana, we’re always looking for talented, dedicated people who believe in the power of role models and the potential of children.

Careers

One of the most rewarding ways to get involved with Big Brothers Big Sisters of Central Indiana is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference. Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on Central Indiana's youth, schools, and the entire community.

Open Positions: Interested Applicants Should Send a Resume and Cover Letter to [email protected]

Bi-lingual Enrollment & Matching Specialist

Enrollment & Matching Responsibilities:

  • Assess the eligibility, suitability, and match-ability of all applicants, including their ability to build and sustain a safe and healthy relationship;
  • Ensure a client centered approach from inquiry to match support;
  • Make matches that are most likely to result in strong and enduring relationships;
  • Ensure participant’s understanding and buy-in on agency policies and program expectations;
  • Begin the process of evaluating impact through collection of baseline data;
  • Ensure that appropriate pre-match training is provided to all participants; and
  • Effectively communicate with Mentoring Relationship Specialists the training and support needs of incoming matches.

Program Expectations:

  • Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth and development experience for the child and successful and satisfying experience for the volunteer
  • Ensure accurate documentation is completed in database according to BBBS Standards and Agency policies & procedures.
  • Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
  • Work with strategically identified external partners (ie. Schools, community centers, corporations, etc.) to build relationships for youth referrals and family resources.
  • Staff recruitment booths/tables, match activities and agency events.
  • Share with development, engagement, partnership and/or marketing staff potential partnership relationships and stories as discovered through match contacts with Big, Little and Parent/Guardian.
  • Maintain customer service at levels exceeding expectations of our partners, volunteers, parents, and children. 
  • Be an ambassador for BBBSCI by representing BBBS in a professional manner, identifying and seizing opportunities to recruit volunteers, and furthering the mission of BBBS.
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General:

  • Attend required meetings and events as scheduled.
  • Establish and promote positive communication among all team members of BBBSCI to increase collaboration and reduce inefficiencies.
  • Represent BBBSCI in a professional manner at all times, providing courteous service to both internal and external constituents and presenting a positive image of BBBSCI.
  • Abide by BBBSCI policies and practices.
  • Complete other duties as assigned.


Executive Assistant

Executive Support:

  • Provide administrative support to CEO and Board of Directors.
  • Manage correspondence, draft and edit written communication and documents, and communicate on behalf of the CEO as requested.
  • Coordinate, prepare for, and manage documentation and follow-up for meetings of the CEO.
  • Compile reports and other information.
  • Process purchase orders and expense reports.
  • Maintain accurate records for contacts.
  • Maintain a paper and electronic filing system.
  • Provide support to donor/partner relations.
  • Maintain constituent and staff confidence by protecting confidentiality.
  • Provide support to CEO for hiring, onboarding, and performance management of staff.

Board Support:

  • Serve as a primary staff point person for the Board in addition to CEO.
  • Manage board communications, follow up, and information management.
  • Coordinate board meeting preparation and execution.
  • Provide staff support to Board committees as assigned.
  • Establish and manage a standardized system for committee plans, rosters, agendas, minutes, and recordkeeping.
  • Support board engagement efforts via execution and report on annual self-assessment, oversight of annual board engagement plans, etc.
  • Establish and maintain annual board calendar.
  • Provide support for other board-related work or projects.

Internal Communications:

  • Manage and communicate agency wide calendar and communication.
  • Plan and coordinate all-staff meetings, events, and retreats.
  • Coordinate efforts to build a positive and aligned agency culture, specifically with staff.
  • Coordinate recognition and appreciation efforts for staff, Board, and other key constituents.
  • Oversee staff surveys/feedback and report on results.
  • Serve as a staff liaison to the CEO.

Project Management & Partnership Support:

  • Attend required meetings and events as scheduled.
  • Provide support for key agency partnerships, funders, and relationships such as the following: Big Brothers Big Sisters of America, Indiana Big Brothers Big Sisters State Association, United Way of Central Indiana, United Way of Johnson County, and any other collaborations or relationships as directed by the CEO.
  • Oversee completion of the BBBSA annual self-assessment.
  • Provide support for the development of the agency’s strategic and annual operating plans.


General:

  • Attend required meetings and events as scheduled.
  • Establish and promote positive communication among all team members of BBBSCI to increase collaboration and reduce inefficiencies.
  • Represent BBBSCI in a professional manner at all times, providing courteous service to both internal and external constituent and presenting a positive image of BBBSCI.
  • Abide by BBBSCI policies and practices.
  • Complete other duties as assigned.

Minimum requirements:

  • High School Diploma. Prefer a Bachelor degree with a focus in nonprofit management, marketing, or communications.
  • Will be required to participate in continuing educations programs as requested
  • Previous work experience in administrative support, fundraising, or communications preferred.
  • Must be able to work proficiently with computers and other office equipment.
  • Required to travel approximately 10% of time to meet agency needs, attend conferences and meetings, etc. Travel is generally within Central Indiana.
  • Must be able to pass a background check consisting of National Sex Offender, Criminal History and driving check.

 

Mentoring Relationship Specialist

Purpose of this function: The Mentoring Relationship team provides customized support, coaching, supervision, and engagement to all match parties to ensure that matches build strong, enduring relationships that result in positive youth outcomes and fulfilling volunteer experiences for Bigs.

Mentoring Relationship Responsibilities:

  • Introduce and continually assess and coach the match relationship through contacts and surveys with a focus on child safety, match relationship development, positive youth development and volunteer satisfaction.
  • Guide the match in achieving positive outcomes for the youth and transition the match to closure and re-engagement when appropriate.
  • Promote intentional individual and group match activities to foster a strong match relationship and increase positive youth outcomes.
  • Increase volunteer engagement and affiliation with the agency through individualized recognition, annual events, and re-engagement strategies.

Program Expectations:

  • Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth and development experience for the child and successful and satisfying experience for the volunteer.
  • Ensure accurate documentation is completed in database according to BBBS Standards and Agency policies & procedures.
  • Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
  • Work with strategically identified external partners (i.e. Schools, community centers, corporations, etc.) to build relationships for youth referrals and family resources.
  • Staff recruitment booths/tables, match activities and agency events.
  • Share with development, engagement, partnership and/or marketing staff potential partnership relationships and stories as discovered through match contacts with Big, Little and Parent/Guardian.
  • Maintain customer service at levels exceeding expectations of our partners, volunteers, parents, and children. 
  • Be an ambassador for BBBSCI by representing BBBS in a professional manner, identifying and seizing opportunities to recruit volunteers, and furthering the mission of BBBS.
  • Maintain budget documents including invoices and other expenses incurred by department as needed.

General:

  • Attend required meetings and events as scheduled.
  • Establish and promote positive communication among all team members of BBBSCI to increase collaboration and reduce inefficiencies.
  • Represent BBBSCI in a professional manner at all times, providing courteous service to both internal and external constituent and presenting a positive image of BBBSCI.
  • Abide by BBBSCI policies and practices.
  • Complete other duties as assigned.

 

Volunteer Outreach & Engagement Coordinator

Purpose of this function: To execute the volunteer engagement efforts for the agency through strategic recruitment campaigns and outreach, corporate and community focused partnership development, and implementation of marketing and social media strategies to initiate the enrollment process with a high level of customer service.

Outreach & Engagement:

  • Participate in the development, measurement, and execution of the agency volunteer engagement strategy based on agency goals and needs.
  • Participate in volunteer and partnership prospecting.
  • Build and steward partnerships to generate volunteers.
  • Recruit volunteers based on specific agency goals and needs through scheduling, planning, facilitation, and follow up of presentations, meetings, participation at fairs/events, and other opportunities to build awareness.
  • Build relationships that may lead to volunteer engagement opportunities by representing BBBSCI at relevant community networking and other events/forums.
  • Create introductory engagement opportunities for individuals who are trying to decide their commitment level with the hopes they will become Bigs.
  • Develop and execute strategic recruitment campaigns including planning, partnership development, development of messaging and materials, etc.
  • Work closely with Enrollment & Matching team to coordinate and strategize volunteer priorities and needs.
  • Collaborate with development department as it relates to corporate partners and employee volunteer engagement.
  • Complete assigned initial volunteer orientation phone conversations with prospective volunteers and steward through process until handed to Enrollment Matching team.
  • Maintain and respond to inquires via external sites (ex. Mentor.org, volunteermatch)
  • Maintain accurate and up to date records of recruitment relationships in database.
  • Serve as ongoing presenter for mentor training.

Program Expectations:

  • Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth and development experience for the child and successful and satisfying experience for the volunteer.
  • Ensure accurate, consistent and timely documentation is completed in database according to BBBS Standards and Agency policies & procedures.
  • Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
  • Work with strategically identified external partners (i.e. Schools, community centers, corporations, etc.) to build relationships for youth referrals and family resources.
  • Staff recruitment booths/tables, match activities and agency events.
  • Share with development, engagement, partnership and/or marketing staff potential partnership relationships and stories as discovered through match contacts with Big, Little and Parent/Guardian.
  • Maintain customer service at levels exceeding expectations of our partners, volunteers, parents, and children. 
  • Be an ambassador for BBBSCI by representing BBBS in a professional manner, identifying and seizing opportunities to recruit volunteers, and furthering the mission of BBBS.

General:

  • Attend required meetings and events as scheduled.
  • Establish and promote positive communication among all team members of BBBSCI to increase collaboration and reduce inefficiencies.
  • Represent BBBSCI in a professional manner at all times, providing courteous service to both internal and external constituent and presenting a positive image of BBBSCI.
  • Abide by BBBSCI policies and practices.
  • Complete other duties as assigned

 

Volunteer Outreach & Engagement Manager

Purpose of this function: To develop and oversee the volunteer engagement efforts for the agency through strategic recruitment campaigns and outreach, corporate and community focused partnership development, and implementation of marketing and social media strategies to initiate the enrollment process with a high level of customer service.

Outreach & Engagement:

  • Develop, execute, measure, monitor, and evaluate agency volunteer engagement strategy based on agency goals and needs.
  • Participate in volunteer and partnership prospecting.
  • Build and steward partnerships to generate volunteers.
  • Recruit volunteers based on specific agency goals and needs through scheduling, planning, facilitation, and follow up of presentations, meetings, participation at fairs/events, and other opportunities to build awareness.
  • Build relationships that may lead to volunteer engagement opportunities by representing BBBSCI at relevant community networking and other events/forums.
  • Create introductory engagement opportunities for individuals who are trying to decide their commitment level with the hopes they will become Bigs.
  • Develop and execute strategic recruitment campaigns including planning, partnership development, development of messaging and materials, etc.
  • Work closely with Enrollment & Matching team to coordinate and strategize volunteer priorities and needs.
  • Collaborate with development department as it relates to corporate partners and employee volunteer engagement.
  • Complete assigned initial volunteer orientation phone conversations with prospective volunteers and steward through process until handed to Enrollment Matching team.
  • Maintain and respond to inquiries via external sites (ex. Mentor.org, voluneermatch).
  • Maintain accurate and up to date records of recruitment relationships in database.

Leadership/Manager Duties:

  • Be the lead for assigned external partners and develop strategic relationships.
  • Effectively perform all supervisory functions of hiring, coaching, training, disciplining, and terminating, according to BBBSCI policies. Develops and holds staff accountable to work efficiently and effectively and to achieve individual and team goals while complying with agency polices and national standards of practice.  Ensures effective performance management and completion of annual evaluations for all program staff.
  • Facilitate team planning and budgeting.
  • Serve as the primary function representative with the Program Team.
  • Monitor and communicate metrics for the department.
  • Serve as ongoing presenter for mentor training.
  • Lead and provide vision for the Big Impact Task Force focused on volunteer engagement.

Program Expectations:

  • Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth and development experience for the child and successful and satisfying experience for the volunteer.
  • Ensure accurate, consistent and timely documentation is completed in database according to BBBS Standards and Agency policies & procedures.
  • Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
  • Work with strategically identified external partners (i.e. Schools, community centers, corporations, etc.) to build relationships for youth referrals and family resources.
  • Staff recruitment booths/tables, match activities and agency events.
  • Share with development, engagement, partnership and/or marketing staff potential partnership relationships and stories as discovered through match contacts with Big, Little and Parent/Guardian.
  • Maintain customer service at levels exceeding expectations of our partners, volunteers, parents, and children. 
  • Be an ambassador for BBBSCI by representing BBBS in a professional manner, identifying and seizing opportunities to recruit volunteers, and furthering the mission of BBBS.

General:

  • Attend required meetings and events as scheduled.
  • Establish and promote positive communication among all team members of BBBSCI to increase collaboration and reduce inefficiencies.
  • Represent BBBSCI in a professional manner at all times, providing courteous service to both internal and external constituent and presenting a positive image of BBBSCI.
  • Abide by BBBSCI policies and practices.
  • Complete other duties as assigned

 

Applicants interested in open positions should send a resume and cover letter to [email protected]

Equal Opportunity Employer

We are an equal employment opportunity employer, and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.  Employment decisions include such activities as hiring, disciplining, pay, termination, promotions, etc.  We operate in compliance with all federal, state, and local laws regarding employment opportunities